March 24, 2020
COVID-19 and What We Are Doing
To our F2C Family,
While it is not quite business as usual at F2C headquarters with the current global situation, F2C Nutrition remains open and is currently classed as an essential service.
Like so many of you we have spent the last several days and weeks learning about the coronavirus (COVID-19) and how it is impacting our world. For F2C Nutrition that means understanding how it affects our customers, athletes, employees, communities and making the necessary adjustments to our business operations.
We are open for business and while we do have some stock outages our warehouses remain open and we are shipping daily in Canada and the US. On in-stock items you can expect to receive your order according to the delivery times provided by the ship notifications from couriers we use to ship. We will communicate any changes to our status as soon as we are aware.
We have one simple guiding principle – to keep you and our employees safe. With that in mind we have given our shipping and fulfillment employees 2 weeks off with full pay and will extend that for 2 more weeks leaving only essential staff to process and ship orders. We feel this is necessary to keep our employees healthy. Staff are taking every precaution with orders to ensure sanitization procedures are in place and to that end our processing and packaging of orders may be slightly slower than usual.
We continue to diligently monitor this situation closely and will take guidance from local, provincial and national health authorities. We will keep you informed of any changes.
Our thoughts go out to those who have been affected and to all the caregivers and medical professionals working tirelessly on the front lines.
We hope you remain safe and healthy during these times.
F2C Nutrition Inc.